People & Culture
Social norms
Challenge: Your organization already has a culture and norms, how to influence it?
Solution: Create transparency on the norms you want and create the ability to speak up
Social norms are what makes communities work, they are the unspoken and often unconscious rules, that help you be IN or OUT of the community. It is an evolutionary need for us to be IN and unfortunately often we create the IN feeling by defining, who is OUT.
For our purpose striving towards a strong risk & compliance culture, we explore how we can identify, clarify and influence social norms.
Here is a structure, how you can start this process of changing the norms for the benefit of all stakeholders:
Transparency: Identify and communicate your expectations
Understanding: Create the opportunity to discuss and debate
Commitment: Use internal influencers and respected peers ras ole models
Ability: Demonstrate, teach, train
Practice: Do, repeat, learn from mistakes