Would you buy your insurance from Amazon?

Mar 23, 2016

Would you buy your insurance from Amazon… … or in your App store?

There has been much written about Fintec and that Insurance in particular is ripe for disruption.

And some stories I heard and experienced confirm that:

Some health insurance companies in Switzerland allow a certain amount to be spend on prevention. This is a reason why many people choose these companies. However their internal processes are such, that when you hand in your bill – and the doctor or their admins did not specifically list it as “prevention” but as “illness”, they will decline your claim. And if you call them and explain (yes, you speak with real people) they will tell you, that their hands are bound, because their internal processes don’t allow them to use judgement.